1. Operations duties2. Customer service3. Sales and Profits4. Manpower management5. Rules and Regulations6. Other dutiesOperations dutiesa.

• Merchandise management-
• Supervise Group Leader(s) and General Staff to ensure:
• Merchandise is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
• Changing price label (if necessary) is completed before store opens.-
• Order stock directly with Suppliers and receive stock from MMD.-
• Verify and approve inventory orders raised by Group Leader(s).-
• Plan manpower, prepare and attend bi-annually Stock Take as scheduled.-
• Support Foodline with monthly Stock Take as directed by supervisor.-
• Plan, assign duties for Group Leader(s) and General Staff to make necessary preparation for Membership Day & Mommy Day and Public Holidays.b.
• Non-merchandise management-
• Supervise Group Leader(s) and General Staff to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Sales floor is kept clean & tidy
• All backrooms are locked in good conditions
• POP execution is carried out properly
• Fire safety procedure is carried out properly-
• Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager.-
• Execute store opening & closing as directed by supervisor.Customer service-
• Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs. -
• Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.-
• Handle customer complaints raised by Group Leader(s), difficult and complicated sales. -
• Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).Sales and Profits-
• Brief Group Leader(s) on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.-
• Brief promoters on promotion scheme.-
• Breakdown the sales target given by Line Manager to each Group Leader and take responsibilities for sales target achievement of the division.-
• Overall plan and supervise the execution of promotion schemes.-
• Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.-
• Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/competitor survey and submit to Line Manager.Manpower management-
• Plan Monthly Division’s duty roster and manpower schedule.-
• Ensure sufficient manpower during business in ad-hoc situations.-
• Monitor Group Leader(s), General Staff and Promoter’s attendance and attire.-
• Approve duty roster, shift plan raised by Group Leader(s). -
• Be responsible for Group Leader(s) and General Staff’s performance.-
• Take part in recruitment & selection activities for Division’s staffing.-
• Motivate, training and develop staff in order to encourage their professional development.-
• Identify potential staff for succession planning purposes.-
• Build and promote team work spirit.Rules and Regulations-
• Follow all working procedures, the company’s policies, rules and regulations. -
• Check, monitor, remind and guide Group Leader(s), General Staff and Promoter(s) to follow the rules and regulationsOther duties-
• Opening & closing Store.-
• Be on duty and act as Line Manager’s roles when Line Manager’s not present at work (i.e. is on leave or on business trip).-
• Other tasks or responsibilities as assigned by direct Line Manager and Store Manager.

• Strong analytical skill, good at data/figures
• Fluency in Vietnamese and English languages (both written and oral)
• Teamwork skill: Actively promote team work
• Service orientation: customer service minded
• Leadership: Acting leadership by example
• Good presentation, problem solving and sales skills
• Computer skill (Word, Excel, Powerpoint).
• Ability to cope with stressful situation at work
• Self-disciplined with ability to work independently
• Be able to work at shift & on Public holidays

• Bằng cấp: Cao đẳng
• Độ tuổi: Không giới hạn tuổi
• Lương: Cạnh tranh