Mô tả công việc
Support in space arrangement / procurement capacity with carriers / coload partner.Dealing with issuing MAWB , transmit data FWB/FHL , internal management systemsRecord reservations and ensure all aspects of the bookings are properly recorded in file.Provide timely feedback in shipment issues / solution to Overseas offices, Sales and Customers for regarding cargo shortage/ damage/ any claims.Ensure all file closing and required report are done accurately, in a timely manner across internal systems.Collaborate with internal team members to ensure efficiency, excellent customer service and creative problem resolution.Perform other duties, as assigned by management.
Yêu cầu
- 2-3 years of related experience in Airfreight industry (Airline/GSA, Freight Forwarding) either dealing with Air cargo reservation /operation / handling and documentation.
- Fluency in English is a must.
- Comfortable working within a fast-paced and deadline-driven environment.
- Ability to work under pressure.
- Strong analytical skills and problem-solving mentality.
- Commercial experience/capabilities.
- Strong customer service and interpersonal communication skills and the ability to resolve conflicts in a professional and urgent manner.
- Proficient in relevant computer applications.
- Strong attention to detail and accuracy
- Good understanding and experience in air freight documentation, Airlines / Freight forwarding system, countries regulation, airline operations, air export operations.
- Must be able to prioritize tasks.
- Ability to work independently or as a flexible team player.
- Calm, professional, helpful, and courteous always.
- 13th month Salary, Bonus
- Full paid for Social Insurance, Health Insurance
- Team activities, company outing trip
Quyền lợi
- Bằng cấp: Cao đẳng
- Độ tuổi: Không giới hạn tuổi
- Lương: Cạnh tranh
Kỹ năng yêu cầu
Air Operation Senior/ Supervisor LevelSenior Operations SpecialistSenior Operations ExecutiveChuyên Viên Vận Hành Cao CấpOperation Executive
Địa điểm làm việc
- Thành phố Hồ Chí Minh
