Mô tả công việc
- Develop and implement sales strategies to achieve budgeted room revenue, ADR (Average Daily Rate), and occupancy targets across the assigned hotel cluster.
- Actively manage and grow key accounts in assigned segments (corporate, B2B, wholesales, leisure, or MICE as assigned).
- Conduct sales calls, client meetings, site inspections, and contract negotiations.
- Identify new business opportunities and convert leads into confirmed revenue.
- Build and maintain strong relationships with corporate clients, travel agents, DMCs, and partners.
- Prepare, negotiate, and manage corporate and wholesale contracts in line with revenue strategy.
- Monitor account production, rate compliance, and business potential.
- Handle RFPs (Request for Proposals), corporate tenders, and annual rate negotiations.
- Work closely with property-level teams, Revenue Management, E-commerce, and Marketing to ensure aligned sales efforts.
- Ensure consistent brand positioning and pricing strategy across all cluster properties.
- Support new hotel openings, soft openings, and rebranding initiatives when required.
- Monitor market trends, competitor activities, and customer needs.
- Prepare weekly and monthly sales reports, forecasts, and action plans.
- Provide feedback to the DOS on market conditions and sales performance.
- Ensure accurate input and maintenance of client data, contracts, and production reports.
- Follow internal sales SOPs, pricing guidelines, and approval processes.
- Represent the company at networking events, trade shows, and industry functions.
Yêu cầu
- Bachelor’s degree in Hospitality Management, Business Administration, or related fields.
- Minimum 3–5 years of hotel sales experience, with cluster or multi-property experience preferred.
- Strong, active network and deep relationships with wholesales, DMCs, travel agencies, and corporate accounts to drive group/tour bookings.
- Proven track record of meeting revenue targets with verifiable sales performance data.
- Strong data-driven & reporting mindset, highly proficient in CRM/ Excel for sales reporting, account production, and revenue tracking.
- Ability to guide and support the sales team to achieve common business goals.
- Excellent negotiation, presentation, and interpersonal communication skills.
- Professional fluency in written and spoken English.
Quyền lợi
- Bằng cấp: Đại học
- Độ tuổi: Không giới hạn tuổi
- Lương: Cạnh tranh
Kỹ năng yêu cầu
Cluster Sales Manager - hotel BB wholesalesSales Force ManagerCluster sales managerQuản lý kinh doanh cụm khách sạn
Địa điểm làm việc
- Thành phố Hồ Chí Minh