Mô tả công việc

Internal stakeholders: closely work with HR Department (HRBP, L&D Team) to ensure high-quality employee learner experience.
External stakeholders: proactively work with Corporate Sales, CSMs, SOM, the Country Service Manager, and center teams to deliver high-quality corporate students learning experience, including onboarding, touchpoints, cohort communication, workshops, and events.
Mainly based at Head Office, the position requires occasional travel to WSE centers or client sites for coaching or corporate activities.

Yêu cầu

1-3 years’ experience in Customer Service. Educational background experience is a plus
Coaching, Teaching skills
Strong sense of responsibility
Positive Attitude with growth mindset
Resilience
Well organized with multi-tasking management capability
Problem Solving skills and capable to deal with objections, rejections
Service-oriented, Tech-Savy, Basic Teaching skills
Influencing and can build strong relationship with stakeholders
100% salary during the 2-month probation period
Full salary-based social insurance contribution after 2 months;
Guided and trained by a team of experienced and professional mentors;
15 days of annual leave (not including public holidays);
English lessons at Wall Street English;
Personal insurance package from the first working day;
Work in an English-speaking environment with young, open-minded, and friendly colleagues and managers;
Opportunities for promotion and quarterly salary reviews based on performance.

Corporate CoachLanguage CoacheducationCoachCố Vấn Học TậpStudent Administration