Mô tả công việc
- CUSTOMER SERVICE TASK:
- Reply and take care of the customer’s orders, make sure all orders will be done smoothly.
- Work with CS & Stock Controller, Warehouse, Logistic to make sure customers’ demands are well delivered.
- Inform customers about their orders in email, zalo: when to deliver, what’s the solution for stock-lacking products.
- Do all paperwork related to: Quotation, Contract, Product introduction, v…v…
- Take care of B2B, B2C of Phu Quoc Branch.
- ACCOUNTING TASK:
- Prepared and issued invoices for all orders delivered daily, and maintained accurate consolidated records.
- Posted financial transactions into the system and compiled daily summaries of cash and bank inflows and outflows
- Produced daily cash collection reports and monitored outstanding COD payments
- Monitored operational expenses and prepared Payment Requests for submission to the HCM office
- Oversaw the processing of return, re-delivery, replacement, sample, and staff orders, ensuring timely and compliant resolution.
- Performed additional tasks as assigned by supervisors.
Yêu cầu
- Detailed oriented, Customer Service mindset, Proactive, Problem-solving, ability to learn fast, teamwork, individual work, withstand high pressure.
- Degree in Economic / Business / Foreign Trade /Marketing / English/ Related field
- Computer skill: Excellent knowledge of MS Office
- Good verbal and written communication skills.in both English and Vietnamese
- Experienced in Horeca Channel, Retail, Food Service preferred.