Phúc lợi

Mô tả công việc

Update the price list on the system.
Rate quotation to internal group and Customer.
Negotiate rate/space with shipping lines and match with customer needs.
Checking contract & update rate sheet
Create & maintain relationship with Carriers.
Check mail and reply to customer emails, support customers to answer questions, update information and solve price problems related to shipments.
Support customer service in customer query resolution and exception handling
Send accurate information to Operation department to make correct and timely documents for the shipment, avoiding delay or incorrect information leading to additional costs.
Regularly proactively update information about prices and spaces from shipping lines and make reports for direct managers to control and update ships/space/price.
Report to manager directly or upper level and do task which're consigned by manager.

Have more than 3 years working experience in the same position, at least 1-year experience in TP trade (US/CAN)
Experienced in dealing/ working with shipping lines
Effectively communicate clearly and concisely to obtain positive results.
Good at Microsoft Office (high skill of excel will be advantage.)
Graduated at Colleges and above (specific in Supply Chain, Logistics will be advantages)