Manage the QA group directly.Update and analyze daily, weekly, and monthly defect reportsControl and monitor the quality of the manufacturing process.Provide raw material and product quality standards for production.Inspect incoming raw materials.Coordinate with the Production Department to monitor and handle nonconforming products.Coordinate with the Production, Technical, and Sales Departments to handle customer complaints and implement appropriate corrective actions.Send monthly defect rate reports to Japan.Provide leadership to QA Inspectors, promote team building, and ensure consistent compliance with company QA procedures.Develop and implement a balanced QA system, reducing reliance on excessive product inspection.Closely monitor the performance of QA Inspectors.Perform other tasks as assigned by the direct supervisor.

Handle customer complaintsInvestigate process related defectsBe proficient in problem solving tools such as 5 Whys and Fishbone analysisHave knowledge of ISO 9001Japanese N3 level or above (English is not required, but it will be considered an advantageAt least 2 years of experience as a QA Staff