• In-store Operations:
• Logistics & Last-Mile Delivery:
• Identify inefficiencies, bottlenecks, and process gaps across customer channels and operational workflows.
• Propose and support the implementation of operational improvement initiatives, including process automation, system integration, and workflow optimization.
• Facilitate effective collaboration among cross-functional teams (e.g., Store Operations, IT, Marketing, Merchandise, Customer Service) to ensure cohesive execution of omni-channel operations strategies.
• Act as a central point of contact to align priorities, timelines, and dependencies across departments.
• Develop and maintain project dashboards, executive summaries, and performance reports to provide visibility on progress, risks, and outcomes.
• Utilize data and insights to support informed decision-making and drive continuous improvement across operations.
• Monitor resource allocation and ensure optimal utilization across projects and initiatives.

Knowledge:- Best knowledge of operation at ecommerce, hyper market / retailer and Omni Channel business- Proficient in operations project managementExperience:- At least 4-6 years experience in operation at ecommerce platforms, hyper market or retailer. Omni channel or E-commerce experience is preferredEducation: Bachelor’s degree in Business, Supply Chain, Operations, Project Management, or a related fieldLanguage:  EnglishOffice skills: MS Office, Operation system like POS, OMS, Picking App, LMSAttitude: honesty, high responsibility, can-do attitude