1. customer Engagement & Governance

• Primary customer Interface: Serve as the technical window representing the factory's production performance, technical issues, and process optimization
• Ops Readiness Alignment: Lead status updates and technical reviews with the customer. Deliver data-driven reports on build progress, yield status, and process bottlenecks.
• BKM implementation: Conduct and drive BKM (Best Known Method) and Lessons Learned (LL) items, ensure up to date learning across all programs.
• Issue Tracking: Maintain and drive the Major Issue List (MIL) to closure, ensuring all action items assigned by the customer are addressed promptly before mass production.2. Factory & Machine Readiness
• Machine Buy-Off (MBO): Review Process and Equipment Buy-off reports to ensure asset performance meets production requirements.
• POR Readiness: Review and lock down all POR (Plan of Record) parameters to standardize process settings for manufacturing teams.
• Tooling & Fixture Validation: Review critical dimensions, tolerances, and design integrity for tooling, jigs, and fixtures from all stage.
• Process Change Management: Drive Process Change Notices (PCN) for improvement proposals, leading the validation data review with customer to secure formal approval and implementation.3. Production Performance & Output Management
• Ops Demand Fulfillment: Monitor yield and build performance. Review yield bridge and drive internal engineering teams to bridge the gap between actual yield and target yield.
• Cross team management: Lead cross-functional teams to conduct failure analysis on critical process (e.g., Active Alignment shifts, particle contamination, cosmetic defects, image quality issues).
• Risk Mitigation: Proactively identify technical, manufacturing, and process risks. Formulate mitigation plans for the critical path to ensure on-time delivery.